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Warranty Rejected by Chevy Dealer!!!!???

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  #1  
Old 12-26-2011 | 05:21 PM
BlueH3's Avatar
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From: Rochester Hills, Michigan
Default Warranty Rejected by Chevy Dealer!!!!???

What's up with this?? I thought all dealers would honor our factory warranty? I go in to local large Chevy dealer and the service guy takes the order as normal routine (for simple A-pillar molding replacement), then he asks the manager a question about it and he says..."no, we don't honor Hummer warranties any longer"....and walks away. No sorry etc....idiot!

I thought we were covered at all dealers? Where to go???
 
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Old 12-26-2011 | 07:46 PM
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From: Fort Polk, LA
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Originally Posted by BlueH3
What's up with this?? I thought all dealers would honor our factory warranty? I go in to local large Chevy dealer and the service guy takes the order as normal routine (for simple A-pillar molding replacement), then he asks the manager a question about it and he says..."no, we don't honor Hummer warranties any longer"....and walks away. No sorry etc....idiot!

I thought we were covered at all dealers? Where to go???
When I experienced this I ended up calling HUMMER cust service. They ended up contacting the dealership and setup my appointment. I ended up learning (through HUMMER) that Chevrolet does not have to honor our warranty but GMC does. There isn't a local GMC dealership in my area so they got the ball rolling with the Chevy dealer.
 
  #3  
Old 12-26-2011 | 08:21 PM
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Go to the HUMMER website, and you can find an authorized service center in your area.
 
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Old 12-26-2011 | 10:22 PM
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Hello fellow Michigander! Where in MI are you located? I may be able to assist you with finding a great dealer to service your H3.

PM me ASAP!
 
  #5  
Old 12-26-2011 | 10:45 PM
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Rochester, MI!

You have several choices in the area.
#1. in my book is Cadillac of Novi (HUMMER of Novi) 41350 Grand River Ave, Novi, MI. Worth the extra drive!
#2. would be Jim Riehl's Friendly Cadillac (Friendly HUMMER), 18900 Hall Rd, Clinton Twp, MI (Doc Olds Dealer)
#3. and if you really have to Suburban Cadillac in Troy, MI (last resort!!!!)

Hope this helps. I know for a fact that Novi and Friendly still have HUMMER service techs in the back so they have the HUMMER knowledge!
 
  #6  
Old 01-08-2012 | 09:22 PM
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From: Howell, MI
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Also, Capitol Cadillac in Lansing is really good with our Hummers and the warranties. They even wash it up real nice when they are done.
 
  #7  
Old 01-08-2012 | 10:17 PM
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Funny the Rochester GMC dealer finally tried to call me 10 days later.....did not even leave a message. What a joke!!

Just note that just because Hummer.com lists the dealers does not mean that they will or are functional enough to work on your H3.
 
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