Volant's Customer Service
#1
Volant's Customer Service
Hey Guys,
I misplaced a few screws to hold the filter cover onto the aftermarket intake setup last weekend. Needless to say I could've went down to Home Depot and bought some new screws and washers then call it a day. I sort of panicked and emailed Volant to see if I can special order their bolt and rubber washer setup for the intake. Through sending an email to Volant last Sunday. I came home from work yesterday evening to find a package at my door step. Volant shipped me out a new set (5) of bolts and rubber washers free of charge. Not only was their response timely and professional but overall that was a display of outstanding customer service.
I misplaced a few screws to hold the filter cover onto the aftermarket intake setup last weekend. Needless to say I could've went down to Home Depot and bought some new screws and washers then call it a day. I sort of panicked and emailed Volant to see if I can special order their bolt and rubber washer setup for the intake. Through sending an email to Volant last Sunday. I came home from work yesterday evening to find a package at my door step. Volant shipped me out a new set (5) of bolts and rubber washers free of charge. Not only was their response timely and professional but overall that was a display of outstanding customer service.
#3
RE: Volant's Customer Service
I'm thinking somebody ???? will be beating them to it.
Brodie: That is excellent customer service from a company that builds quality stuff, and apparently deserves that reputation.
Brodie: That is excellent customer service from a company that builds quality stuff, and apparently deserves that reputation.
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