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Volant's Customer Service

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  #1  
Old 03-29-2008, 09:37 AM
Brodie's Avatar
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Join Date: Nov 2007
Location: Columbia, MD
Posts: 206
Default Volant's Customer Service

Hey Guys,

I misplaced a few screws to hold the filter cover onto the aftermarket intake setup last weekend. Needless to say I could've went down to Home Depot and bought some new screws and washers then call it a day. I sort of panicked and emailed Volant to see if I can special order their bolt and rubber washer setup for the intake. Through sending an email to Volant last Sunday. I came home from work yesterday evening to find a package at my door step. Volant shipped me out a new set (5) of bolts and rubber washers free of charge. Not only was their response timely and professional but overall that was a display of outstanding customer service.
 
  #2  
Old 05-20-2008, 01:26 PM
veves's Avatar
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Join Date: May 2008
Posts: 158
Default RE: Volant's Customer Service

I wish they hurry up and make the 08 CAI...
 
  #3  
Old 05-20-2008, 01:31 PM
Doc Olds's Avatar
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Join Date: Jul 2007
Location: Boat Town USA MI
Posts: 12,412
Default RE: Volant's Customer Service

I'm thinking somebody ???? will be beating them to it.


Brodie: That is excellent customer service from a company that builds quality stuff, and apparently deserves that reputation.
 
  #4  
Old 05-20-2008, 10:03 PM
HummBob's Avatar
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Join Date: May 2006
Posts: 16,711
Default RE: Volant's Customer Service

Yeah, I was BLOWN AWAY with Volant and their Customer Service AS WELL!!!!

I ordered a Volant CAI for the Escalade now, since I was treated so SUPERBLY!!!!
 
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