If there is a TSB for a recurring problem that comes up with multiple owners, does the dealer eat the cost to fix it like they would a recall item? Mine is out of warranty and I'm thinking I would have to pay for any repairs that were in a TSB but I figured I'd make sure first. Thanks.

Ben

 

Technical Service Bulletins, or TSBs, are recommended procedures for repairing vehicles. Not to be confused with recalls, a TSB is issued by a vehicle manufacturer when there are several occurrences of an unanticipated problem. TSBs can range from vehicle-specific to covering entire product lines and break down the specified repair into a step-by-step process. While sometimes written by engineers employed by OEM's, the majority are authored by the first automotive technician to come up with a repair procedure. Because certain problems may have more than one cause or there are sometimes more than one way to fix a problem, it's somewhat common for there to be more than one TSB for the same problem.
One major difference between a recall and a TSB in the automotive industry is that a recall usually evolves out of safety issues at the behest of an organization like the National Highway Traffic Safety Administration (NHTSA). The ensuing recall maintenance/repair work is usually done at no charge to the car owner, regardless of the car's warranty status. Dealers are usually under no mandate to call in cars for which there are TSBs to do the related repairs. Nor is there an obligation to do the TSB repairs for free or at reduced charges to the owner.
Some benefits of an automotive TSB are that by widely circulating among dealership service departments and mechanics an engineering-level description and solution for a problem common to type, year, make or model of car, a well-managed TSB process can save technicians troubleshooting time, provide organized, itemized repair procedures, and standardize the repair process. This can also enhance the quality of the maintenance since it tends to be supported by repair history and high-level diagnostic procedure decisions.

 

Well that pretty much answered everything. Thanks Hummerz!

 

No problem. If you are unable to repair it yourself, you will save money on the repair, just by handing over your copy of the tsb.

Technical service bulletins, give the step by step process and the flat rate hours to be charged.

Meaning: the repair facility can't charge you a diagnostic/inspection fee(you gave them the information with a copy of the tsb) and they can't overcharge you on labor (the tsb gives a flat rate labor charge to repair the problem properly)

The more knowledge you have, the less out of pocket expense.