How to start extended warranty procedure? Go through dealer or contact GM directly
#1
05-04-2007 | 07:40 PM
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Posts: 103
How to start extended warranty procedure? Go through dealer or contact GM directly
Now that my head is being replaced, how do you initiate the request for the extended warranty? Do you negotiate it with the dealer or do you have to contact GM directly? I just want to streamline this as much as possible.
#2
05-04-2007 | 09:39 PM
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Joined: Nov 2006
Posts: 1,589
From: Mount Dora, FL
RE: How to start extended warranty procedure? Go through dealer or contact GM directly
ORIGINAL: brachilius
Now that my head is being replaced, how do you initiate the request for the extended warranty? Do you negotiate it with the dealer or do you have to contact GM directly? I just want to streamline this as much as possible.
Now that my head is being replaced, how do you initiate the request for the extended warranty? Do you negotiate it with the dealer or do you have to contact GM directly? I just want to streamline this as much as possible.
#3
05-04-2007 | 09:46 PM
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Joined: Mar 2007
Posts: 155
From:
RE: How to start extended warranty procedure? Go through dealer or contact GM directly
Start by calling Hummer customer service.
I called after I had been to the dealer and while they were ordering parts. Get a file number started ASAP.
Be nice to the person on the phone (the first call they will just be taking down your information) but let them know you would like a show of good faith from GM in extending the waranty. Say you have a new vehicle that now has hadmajor surgery (head removal) and you are concerned about the long term and that you want to be sure the problem has been fixed.
Good Luck
I called after I had been to the dealer and while they were ordering parts. Get a file number started ASAP.
Be nice to the person on the phone (the first call they will just be taking down your information) but let them know you would like a show of good faith from GM in extending the waranty. Say you have a new vehicle that now has hadmajor surgery (head removal) and you are concerned about the long term and that you want to be sure the problem has been fixed.
Good Luck
#4
05-09-2007 | 01:51 PM
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Posts: 103
RE: How to start extended warranty procedure? Go through dealer or contact GM directly
Well, the head was replaced and it seems to be running good. I had contacted GM customer service while it was being repaired and requested an extended powertrain warranty. I advised my service manager that I had contacted GM and he said he would step in and get me the warranty. I will keep my fingers crossed that this goes smoothly.
#5
05-09-2007 | 03:14 PM
Joined: Dec 2006
Posts: 2,173
From:
RE: How to start extended warranty procedure? Go through dealer or contact GM directly
ORIGINAL: brachilius
Well, the head was replaced and it seems to be running good. I had contacted GM customer service while it was being repaired and requested an extended powertrain warranty. I advised my service manager that I had contacted GM and he said he would step in and get me the warranty. I will keep my fingers crossed that this goes smoothly.
Well, the head was replaced and it seems to be running good. I had contacted GM customer service while it was being repaired and requested an extended powertrain warranty. I advised my service manager that I had contacted GM and he said he would step in and get me the warranty. I will keep my fingers crossed that this goes smoothly.
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