GM customer service sucks!!!
#11
RE: GM customer service sucks!!!
We understand how you feel. We would probably feel the same way. You don't have to apologize. That woman could have taken 30 seconds out of her busy day to call the dealership. You are absolutely right about that.
#14
RE: GM customer service sucks!!!
If you are servicing the HUMMER at a dealership they should be able to log onto gm dealer world and view what extended contracts you have, as long as it is a general motors protection plan. I work at a dealership if you want to pm your vin I can run the report and fax it to you.
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