Bought a Used 2008 H3 - Where's The XM?
#1
09-21-2011 | 12:03 AM
Thread Starter
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Junior Member
Joined: Sep 2011
Posts: 1
Bought a Used 2008 H3 - Where's The XM?
I just got a new blue H3, love it, but...
The people at Carmax assured me that the H3 had XM, it's got an XM antenna, and they registered me for three months of XM radio. Problem is that it won't show up when I press Band, and a representative of XM told me that my radio wasn't receiving after I gave them the VIN number.
What could all of this mean?
The people at Carmax assured me that the H3 had XM, it's got an XM antenna, and they registered me for three months of XM radio. Problem is that it won't show up when I press Band, and a representative of XM told me that my radio wasn't receiving after I gave them the VIN number.
What could all of this mean?
#2
09-21-2011 | 08:30 AM
Senior Member
Joined: Aug 2007
Posts: 994
From: Reno, NV
I just got a new blue H3, love it, but...
The people at Carmax assured me that the H3 had XM, it's got an XM antenna, and they registered me for three months of XM radio. Problem is that it won't show up when I press Band, and a representative of XM told me that my radio wasn't receiving after I gave them the VIN number.
What could all of this mean?
The people at Carmax assured me that the H3 had XM, it's got an XM antenna, and they registered me for three months of XM radio. Problem is that it won't show up when I press Band, and a representative of XM told me that my radio wasn't receiving after I gave them the VIN number.
What could all of this mean?
Is this unit you have the factory Delphi head unit ?
Was this truck bought thru a dealer ?
When I bought my 07 they told me I couldn't get XM unless I get the navigation option, which I did.
When you have XM you should also have a XM ID number. It is several letters and a number. This is important for XM to "see" the unit. The VIN won't help.
And you are correct, the XM screen display should show up when you cycle thru the band button, if in fact this unit is receiving satellite radio
#3
09-21-2011 | 08:38 AM
Senior Member
Joined: May 2008
Posts: 834
From: Blacksburg, VA
A couple of things.
Is this unit you have the factory Delphi head unit ?
Was this truck bought thru a dealer ?
When I bought my 07 they told me I couldn't get XM unless I get the navigation option, which I did.
When you have XM you should also have a XM ID number. It is several letters and a number. This is important for XM to "see" the unit. The VIN won't help.
And you are correct, the XM screen display should show up when you cycle thru the band button, if in fact this unit is receiving satellite radio
Is this unit you have the factory Delphi head unit ?
Was this truck bought thru a dealer ?
When I bought my 07 they told me I couldn't get XM unless I get the navigation option, which I did.
When you have XM you should also have a XM ID number. It is several letters and a number. This is important for XM to "see" the unit. The VIN won't help.
And you are correct, the XM screen display should show up when you cycle thru the band button, if in fact this unit is receiving satellite radio
#4
09-21-2011 | 09:26 AM
Senior Member
Joined: Dec 2009
Posts: 163
I've posted this before...my wife bought me an '06 H3 for Xmas in Dec/09..It has had XM since. Mine also had the 3 month free trial..but I've never used it. I have never contacted XM..Just keep getting it !! Mine has Onstar..but no navigation..
#5
09-21-2011 | 11:36 AM
Senior Member
Joined: Aug 2007
Posts: 994
From: Reno, NV
I wanted the navigation and XM when I placed my order in 07 and was told that you had to have the nav, first. The brochure I still have states that if you get the factory navigation you automatically get the XM radio and the three month free subscription
What are we supposed to believe ??
Come back Peggy, Tricia, are you out there ??
Last edited by wfturner; 09-21-2011 at 12:00 PM.
#8
09-21-2011 | 08:09 PM
My '07 had OnStar and XM with no Nav... I liked it better than the '09 with Nav.
I'm thinkin' XM/Serious... oops, I mean Sirius... is struggling with getting it right. I would cancel if I hadn't subscribed for life... which, by the way, XM/Serious defines as My Death or 10 years... whichever comes first... chumps.
I'm thinkin' XM/Serious... oops, I mean Sirius... is struggling with getting it right. I would cancel if I hadn't subscribed for life... which, by the way, XM/Serious defines as My Death or 10 years... whichever comes first... chumps.
#9
09-22-2011 | 02:15 PM
Banned
Joined: Apr 2011
Posts: 75
YOU mean my dealership may have lied to me ? [sic]
I wanted the navigation and XM when I placed my order in 07 and was told that you had to have the nav, first. The brochure I still have states that if you get the factory navigation you automatically get the XM radio and the three month free subscription
What are we supposed to believe ??
Come back Peggy, Tricia, are you out there ??
I wanted the navigation and XM when I placed my order in 07 and was told that you had to have the nav, first. The brochure I still have states that if you get the factory navigation you automatically get the XM radio and the three month free subscription
What are we supposed to believe ??
Come back Peggy, Tricia, are you out there ??
Tricia, GM Customer Service.
#10
09-22-2011 | 11:40 PM
Senior Member
Joined: Sep 2008
Posts: 6,018
From: SE Michigan
OP, you don't need to give PEGGY (tricia) any information at all!!! She can't do KRAP about anything from Carmax.
What year is your H3? Is it still under the 4/50K bumper to Bumper warranty? If so visit your local dealer and find out if yoru H3 has XM or not. If not, go get that Carmax salesperson and tear them a new ahole and demand an OEM XM radio and receiver/antenne.